Knowledge Management with Microsoft Viva Topics

For knowledge to work, you need content! 

For knowledge to work, you need content!

Microsoft recently introduced Viva Topics. At Xillio, we believe Viva Topics is the rebirth of knowledge management. Why?

Knowledge management rose in popularity late last century, but it failed to deliver on its promise. As technology was not as advanced as it is today, it required end-users to ‘tag’ information and it forced end-users to log into a separate knowledge management application. Unfortunately, end-users did not tag information and as a result, nobody used the app either. Resulting in a vicious negative circle. Viva Topics solves this.


What is Microsoft Viva Topics? 

Viva Topics is a Microsoft 365 application that applies advanced artificial intelligence (AI) to empower people with knowledge and expertise in the apps you use every day.

This means that Viva Topics automatically captures and distributes (through Microsoft 365) the knowledge your end-users need to achieve more. Viva Topics offers new possibilities to successfully integrate knowledge management in your organization. More knowledge-related features will be released over time. Already, the application is able to surface knowledge articles across Microsoft 365 and Office apps.

Additional Resources

Xillio and Metataxis explain how you can design information architecture and an information governance framework that could leverage Microsoft Viva Topics to its fullest extent. 

During this webinar sponsored by Xillio, a unique panel of industry experts answered all burning questions about Microsoft Viva Topics.
Simon Denton, a Business Architect at Mott MacDonald, explains the steps Mott MacDonald took to get 300+ terabytes into SharePoint Online and Azure and how Microsoft Viva Topics is being used to extract value from the migrated content.

Getting started with Viva Topics

You want to get started with Viva Topics, but for knowledge to work you need content. Regarding your content these challenges are common:

Lots of content

You have a lot of content, distributed over numerous systems. You have countless processes, workflows and tools built around this content.

Content is unavailable

In order for Viva Topics to deliver on its value, this content should be migrated to Microsoft 365.

What does Viva Topics mean for Knowledge Management exactly? The answer lies in its ability to aggregate knowledge across Microsoft 365 applications in an automated manner. Thus, your employees are enabled to take notice of important knowledge while they work on new information, and are able to locate experts that can actively help them on the subject they are working on.

Are you uncertain about the impact of implementing Viva Topics and how you can fully utilize it? Do you want to know how to integrate Microsoft information governance controls and Viva Topics capabilities? Do you have questions about migrating your content to Microsoft 365, such as “Do I need to migrate immediately, or can I do it in a phased manner?”


Xillio and Viva Topics

As an official Microsoft Content Services Charter Member, Xillio knows how to solve these challenges, and has answers to all your questions. We can help you migrate vital content towards Microsoft 365 and roll out Viva Topics within your organization.

Let us help you define your Viva Topics Roadmap & Quick Wins. Fill out the form to contact us!

Microsoft Content Service Partner Program 800_300

Define Your Viva Topics Roadmap!

Let us help you define your Microsoft Viva Topics Roadmap & Quick Wins