Thanks to Xillio’s cloud-based API for content connectivity and connectors, it is even possible to offer content integration services on this Zendesk content; for example, automatic translation services or the automatic provisioning of the support material on a public web page.
Xillio’s Zendesk connector makes Zendesk content directly and 100 percent accurate available in any other business application, and vice versa. This allows organizations to always have updated and accurate content available.
Time savings and ease of use
The Xillio connector for Zendesk makes sure that all the content available in Zendesk is quickly and easily accessible. It is not necessary to manually copy Zendesk content to other systems for reuse or archiving.
One version of the truth
For end users, it is important that they always have the correct version of a document. Thanks to Xillio’s Zendesk connector, end users always have one version (the correct and most recent version) of a document available.