Why Your Copilot Isn’t Delivering (And What You Can Do About It)

As a CIO, Head of Digital, or IT Lead, you’re at the center of your organization’s digital transformation. Microsoft Copilot promises a powerful new work model - AI that answers questions, summarizes documents, and boosts productivity. But for most enterprises, reality doesn’t live up to the promise. 

The Gap Between Copilot’s Promise and Reality 

Organizations deploy Copilot and Copilot agents, only to find that answers are generic, incomplete, or entirely off-base. Why? Most AI agents rely on whatever information they can reach by default, often outdated documents or data scattered across silos. The result: teams can’t trust the answers, adoption stalls, and IT faces a flood of new risks and headaches. 

Why Knowledge Control Matters More Than Ever 

You need Copilot agents to answer with authority, using the right information, at the right time, in a language and context that fits your business. That’s only possible if you control what knowledge the agents can access. For CIOs and IT leaders, the stakes are even higher: 

• Security and Compliance: You can’t let privileged data leak or let sensitive knowledge fall into the wrong hands. 

• Trust and Adoption: If users don’t trust Copilot, they won’t use it, and digital ROI evaporates. 

• Business Productivity: Slow, inaccurate, or missing answers drag down productivity and risk decision paralysis across teams. 

Knoodle: The Answer to Making Copilot Agents Work - On Your Terms 

Knoodle is designed to solve these enterprise headaches by connecting, organizing, and securing your knowledge sources before Copilot agents ever touch them. 

• Knoodle gathers and unifies your data from systems like ERP, CRM, SharePoint, document management, and cloud storage, without breaking your security model. 

• It cleans, tags, and structures knowledge, making it “Copilot agent-ready.” 

• You decide what knowledge sets the agents can access, and for whom. 

With Knoodle, Copilot agents finally deliver: no guessing, just the right knowledge at the right time, working securely inside your environment. 

Ready to see the difference first-hand?  Book a pilot with our team and experience how Knoodle transforms Copilot agents into high-value, trusted assets for your organization.