Classification is assigning one or more tags/labels to documents and information. For example, a label could be a document type (letter, invoice, report, etc.), target group, or topic / theme. Based on a label, a document can then be properly included in a business process, or can also simply be stored in a (new) DMS / ECM system.
It is easy to imagine the problem of doing a manual classification of documents. Although librarians and information specialists are highly skilled, it is difficult for a team to classify content consistently and unambiguously, even if they are following a standard template. Manual document classification is subjective, time consuming and often does not get the priority it needs. The accuracy, and therefore the usefulness of the classification is in question.
While most automated solutions classify based on the structure and the appearance of a document, Xillio's approach goes a step further:
Our intelligent tool combined with experienced consultants can assign one or more labels to documents based on the actual content of a document, that
Xillio's classification service results in significant improvements in productivity for a